How does your site use cookies?
Posted by Support on 16 July 2014 04:15 PM

Our site uses a number of different cookies to tailor your experience when using the site and to help make the website as effective as it can be for our customers.

What is a cookie? 

A cookie is a small text file that may sometimes be saved on your device when you visit a website. Cookies are used on most websites to tailor your experience e.g. we use a cookie to retain your login details so that it’s quicker and simpler to login the next time you visit us. When you next visit our website the cookie allows us to distinguish you from other users.

There are two categories of cookies. Persistent cookies remain on your device until deleted manually or automatically. Session cookies remain on your device until you close your browser when they are automatically deleted by your browser.

Cookies we use

  • Essential cookies - Essential cookies are technical cookies that are required for the operation of our website. Without essential cookies our site can’t operate properly.
  • Performance cookies - Performance cookies allow us to recognise and count the number of visitors to our site and to see how visitors move around. This helps us to improve the way our site works by enabling us to improve our site. The information we collect is aggregated which means that we cannot identify you from it.
  • Experience cookies  - Experience cookies allow our sites to remember the choices you make. Our sites use these to provide you with enhanced and personalised features. For example, we use information collected through “web-analytic” cookies to compare the choices you make to those of others so that we can improve. Information collected by experience cookies cannot track your browsing activity when you leave our site to browse other sites.

Disabling cookies and what happens if you do 

The browsers of most computers and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences you can do this through your browser settings. Your browser's 'help' function will tell you how to do this. However, please remember that cookies are often used to enable and improve certain functions on websites. If you choose to switch cookies off, it is likely to affect how websites work. For example, if your browser is set to disable 'session' cookies, although you will still be able to view our public website, you won't be able to log on.

If you carry on using our sites and do not change your browser settings we will assume you consent to us using cookies.

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